Product-Specific Questions

HEX pans — are the corners sharp, and how do the removable handles work?

The corners are rounded and CNC-finished, so they're safe to handle. The Bronze/Stainless Removable Handle clips on with a simple squeeze of the heart-shaped locking pin — a little wiggle before locking is by design and doesn't affect strength. It fits the HEX range only. Full details: HEX Range FAQs.

What is the Protein Press?

A two-piece 4mm wrought iron set that applies even weight for faster, better-seared proteins and veggies — burgers, steak, chicken, fish, fritters and more. It arrives pre-seasoned, works indoors and out, and pairs beautifully with our grill pans. Full details: Protein Press FAQs.

How does the InversionEdge™ sharpening system work?

It uses Naniwa combination water stones at fixed angles to sharpen virtually all Japanese and Western knives — far more accurately than a honing steel. The coarse stone reshapes worn blades; the fine stone maintains them. Full instructions, angles and troubleshooting: InversionEdge™ FAQs.